FloorLink.net - Managing Your Customer and Sales Team to Grow Flooring Sales
Hosted Customer Contact and Sales Team Management System
FloorLink.net is a sales team management system that tracks marketing and sales activity in REAL TIME. It is best suited for flooring retailers, distributors and contractors who need to manage sales teams and multi-location operations. With FloorLink.net, you can track things like:
- Lead generation by ads/campaigns and their assignments to reps
- Conversion rates of each sales reps and the contact history
- Potential sales revenue in the sales pipeline to be closed in next two months
- Comprehensive lead and sales activity reporting
Key Benefit
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Know where to spend your marketing dollar effectively
FloorLink.net tracks lead sources, assignment and conversion rate by each campaign.
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Know who to reward and promote and who needs to improve
FloorLink.net tracks conversion rate by sales rep.
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Know estimated sales revenue in the pipeline
FloorLink.net tracks potential sales opportunities in the pipeline.
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Integrated with FloorEstimate Pro 5 software
Measurement and estimates are saved online with each sales opportunity so they can be accessed from home, office and even customer home.
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Coordinate store-wide installation schedule
Request and view store installation schedule by sales reps from anywhere.
Success Cases
Easy Deployment
FloorLink.net can be deployed easily within a week with following three steps:- Initial consultation with Floor Covering Soft or its consulting partners
- Deployment plan is created by the internal project manager
- Implementation and monitoring.
Training and Support
Online training is included in the subscription. On-going questions and support are free with live & in-house customer service representatives.Onsite training available with additional travel and lodge expenses.
Subscription Cost
For subscription and support questions, please contact Latisha Augustine at 1-866-928-3326 (1-626-683-9188 International) for details on account setup and customization options. support@FloorCoveringSoft.com
| Features/Plans | Basic | Silver | Gold | Platinum |
| Sales Leads Tracking |  |
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| Account Management | |
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| Sales Opportunity | |
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| Contact Management | |
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| Scheduling | |
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| Task Management | |
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| Basic Reporting | |
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| FloorEstimate Pro Estimating Tool (RETAIL Online Edition) | |
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| Vendor B2B Catalog Download: (Shaw, Mohawk, Beaulieu, etc) | |
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| Advanced Scheduling (email alert, repeated schedule, etc.) | |
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| Document Sharing | |
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| Support Ticket and Issue Tracking | |
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| Installation Crew Scheduling (daily slot planning and allocation) | |
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| Inventory Tracking (instock, out stock, transfer, search) | |
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| Email Marketing & Campaign1 | |
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| Phone Tracking (in and out log, search; hardware and setup required2 ) | |
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| Plan Fees | Standard | Silver | Gold | Platinum |
| Up to 5 Users | $99/month | $149/month | $199 /month | $249 /month |
| Additional Users | $20 /mo/user | $25 /mo/user | $30 /mo/user | $30 /mo/user |
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1. There is a limit on number of emails to be sent daily and terms regarding anti-spamming and other rules will be enforced. 2. A hardware tracking modem box needs to be connected to the telephone switching box. FloorLink.net Phone Server Program needs to be installed on a computer in the local network, and client tracking program needs to be installed on each computer. Setup costs may occur during installation by a telephone specialist. There will be a cost for tracking modem box and FloorLink.net software depending on the number of phone lines to be tracked. Please call reps at 626-683-9188 for details on this feature. |
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Major Functional Features
Lead: profiling, assignment, conversion and tracking
Account: sales opportunity tracking, diagramming, estimates, scheduling
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Contact: manage account contact information
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Opportunity: sales activity scheduling, estimated sales amount, planning, logs
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Online Diagram Tool: create diagram and estimates
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Vendor B2B Catalogs: view up-to-date vendor product prices and specs (downloaded from vendor daily)
Schedule: manage sales rep activity systematically
Installation: job scheduling request and allocation
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Task: various task tracking for on-going activities
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Document: upload and share price book, forms, catalogs
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Report: comprehensive report types on lead and sales
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Company Settings: setup stores/departments, access rights